Your privacy matters to us. This Privacy Policy explains exactly what personal information phpark collects when you use our platform, how we use it, who we share it with, and what rights you have over your own data. We are committed to handling your information responsibly and in line with applicable Philippine data protection laws.
Last updated: June 2025. Applies to all registered users of phpark.
When you register an account with phpark, we collect personal information that is necessary to operate your account and comply with our legal obligations. This includes your full name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect a copy of a valid government-issued ID to verify your identity before processing withdrawals or when required by our compliance procedures. During your use of the platform, we automatically collect technical data such as your device type, browser version, IP address, and session activity logs. Payment-related information — including your GCash number, bank account details, or other PHP payment method details — is collected when you make a deposit or request a withdrawal. We do not store full card numbers or sensitive authentication data beyond what is strictly necessary for transaction processing.
Your personal data is used primarily to create and manage your phpark account, process deposits and withdrawals in Philippine pesos, and verify your identity in line with our responsible gaming and anti-money laundering obligations. We use your contact details to send you important account notifications, security alerts, and updates about changes to our terms or policies — these communications are not optional as they are necessary for the operation of your account. Technical and behavioural data helps us improve platform performance, detect suspicious activity, and ensure a fair gaming environment for all players. We may use aggregated, anonymised data for internal analytics and product development, but this data cannot be used to identify you individually. phpark does not use your personal data to serve third-party advertising, and we do not sell, rent, or trade your information to external marketing companies under any circumstances.
phpark shares your personal information only where it is strictly necessary and only with parties who are bound by appropriate data protection obligations. We work with payment processors and financial institutions to facilitate PHP transactions — these partners receive only the minimum data required to complete your transaction. Our identity verification and KYC (Know Your Customer) service providers may receive copies of your identification documents for the purpose of verifying your eligibility to use the platform. Where required by Philippine law, regulation, or a lawful order from a competent authority, we may disclose your information to government agencies, law enforcement bodies, or regulatory authorities. We do not share your data with other gambling operators, data brokers, or advertising networks. Any third-party service provider we engage is contractually required to handle your data securely and to use it only for the specific purpose for which it was shared.
phpark retains your personal data for as long as your account remains active and for a period of at least five years after account closure, in line with our obligations under Philippine anti-money laundering regulations and other applicable laws. Transaction records, identity verification documents, and account activity logs are kept for the full retention period to allow us to respond to regulatory enquiries, resolve disputes, and prevent fraud. If you request account closure, your account will be deactivated and your data will be retained in a restricted state for the legally required period before being securely deleted or anonymised. We do not retain data beyond what is necessary for the purposes described in this policy. Where data is no longer required, it is disposed of securely using industry-standard methods.
We take the security of your personal information seriously and implement a range of technical and organisational measures to protect it from unauthorised access, loss, or misuse. All data transmitted between your device and our platform is encrypted using industry-standard TLS (Transport Layer Security) protocols. Access to personal data within our organisation is restricted to staff who need it to perform their job functions, and all such staff are trained on data protection responsibilities. We conduct regular security assessments and work to keep our systems updated against known vulnerabilities. In the event of a data breach that is likely to affect your rights or interests, we will notify you and the relevant Philippine authorities in accordance with our legal obligations under the Data Privacy Act of 2012.
Under the Philippine Data Privacy Act of 2012, you have a number of rights in relation to the personal data we hold about you. You have the right to be informed about how your data is collected and used — which is the purpose of this Privacy Policy. You have the right to access a copy of the personal data we hold about you by submitting a written request to our support team. If any of your personal data is inaccurate or incomplete, you have the right to request that we correct it. You may also request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations. If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, please contact our support team through the details available on the FAQ page.
phpark uses cookies and similar technologies to keep you logged in to your account, remember your preferences, and ensure the platform functions correctly on your device. Session cookies are temporary and are deleted when you close your browser, while persistent cookies remain on your device for a set period to improve your experience on return visits. We do not use third-party advertising cookies or tracking pixels that share your browsing behaviour with external advertisers. You can manage or disable cookies through your browser settings, but please note that disabling certain cookies may affect the functionality of the platform, including your ability to log in or complete transactions. By continuing to use phpark after being informed of our cookie use, you consent to the use of cookies as described in this policy.
phpark is strictly an adults-only platform and is not intended for use by anyone under the age of 21. We do not knowingly collect personal data from individuals under 21 years of age. If we become aware that a minor has registered an account or provided personal data, we will immediately close the account and delete the associated data. If you believe a minor has accessed our platform, please notify us immediately through the contact details on the FAQ page so that we can take prompt action. Parents and guardians are encouraged to use parental control tools to prevent minors from accessing online gambling platforms.
phpark may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform features. When we make material changes, we will notify registered users through the platform and update the "Last updated" date at the top of this page. Your continued use of the platform after any update constitutes your acceptance of the revised policy. We encourage you to review this page periodically to stay informed about how we protect your data. If you have any questions about this Privacy Policy or how your data is handled, please visit our FAQ page for further guidance.
A quick summary of how phpark handles your personal information.
We never sell, rent, or trade your personal information to third-party advertisers or data brokers. Your data stays within phpark and its trusted service partners only.
All data in transit is protected by TLS encryption. Access to your personal records is restricted to authorised staff only, and our systems are regularly reviewed for security.
Under the Philippine Data Privacy Act of 2012, you can access, correct, or request deletion of your data at any time. Our support team is ready to assist with any data-related request.
We keep your data only as long as legally required — typically five years after account closure — and dispose of it securely once the retention period ends.
Our data practices are aligned with the Data Privacy Act of 2012 and relevant regulations. We cooperate fully with the National Privacy Commission when required.
We only contact you for account-related communications. We do not use your contact details for unsolicited marketing, and we do not share them with advertising networks.
Now that you know how phpark protects your data, create your account and start exploring sports betting, live casino, and more — all built for Filipino players, all in PHP. Questions? Our FAQ has you covered.